Amazingly friendly receptionist, early check-in provided, great location near shops and ferries.

Great size, 2 bedroom room, with 2 bath rooms, seperate lounge and dinning, with amazing views over the city harbour, like being home away from home.l

The carparking!! never any where to park apart from the hotel carpark which is very dear and the rude man working at recption

Everything was amazing during our trip and we will certainly stay here again. It was a lovely place for sightseeing in Auckland. We had much fun and met very attentive staff. The location was magnificent, within a close distance from Skytower.

I had a wonderful experience at this 5-star boutique property. The hotel lobby was clean and appealing, and the staff were friendly and very helpful. Bianca, the receptionist, was warm, welcoming, and extremely helpful. The room itself was large, comfortable, clean, nicely furnished, and well equipped. The balcony offered a generous view of the harbour, and the bed and sofa bed were comfortable. The swimming pool was fantastic and kept my teenagers happy. The location was excellent, with easy access to Queen Street and all the city centre tourist attractions.

All was perfect! 😄

comfortable hotel, the staff were all amicable and excellent quality and the location was incredible to realise in the morning the cafe downstairs were actually operating. the room was spotless and soundproof, had a kitchen area, a lounge and free wireless internet. everything was simply nice.

Quality of rooms and hotel in general, great service - friendly and helpful.

I chose this hotel for attending a board meeting as it offered a spacious apartment with conference space and a meeting room. The facilities were adequate and the staff was helpful.

There was no business center available for me to use during my stay.

The staff was incredibly attentive and caring and delivered great service. The apartment was neat with a fabulous view, and it had coffee/tea making equipment, a refrigerator, and an oven available upon arrival.

my recent stay at this hotel was exceptional. the staff went above and beyond, offering bottled water upon arrival and assisting with luggage. the 2-bedroom apartment was spacious with great views and a fully equipped kitchen. the service and facilities exceeded my expectations. i will definitely return.

kitchen facilities lacking.

The cleanliness of the rooms were the best I have ever experienced. The staff were friendly and helpful and I would not hesitate to recommend this hotel to others. I will be returning very soon.

We absolutely loved our stay here! The location was perfect, with stunning views of the harbour bridge and ferries coming and going. The rooms were spacious and had all the amenities we needed, including a comfortable sitting area and a balcony to enjoy the view. The staff were friendly and made sure our beds were made up, even providing a port a cot for our baby girl. It made traveling with a baby so much easier! We wished we could have stayed longer and would definitely come back for another stay.

We recommend this place to anyone looking for a luxurious and comfortable hotel experience.

The hotel staff were fantastic they were very thorough with what they had to explain to us.The room was very well presented and comfortable, it was a great stay we thoroughly enjoyed ourselves. Many thanks keep up the good work.

Located in the heart of the city, around the commercial bay area and very near to the port, this hotel's location is hard to beat. The spacious rooms offer great views and well-equipped kitchens. The staff is also welcoming and accommodating.

The hotel could do better with its cleanliness standards, as the rooms were not very clean upon arrival, according to some guests.

I liked the view from our room. The room was nicely divided so we can all relaxed and even enjoyed the different TV program!

The bas room was bit small and old fashion, It need up grade.

Our stay at The Sebel was truly exceptional. From the moment we arrived, we were greeted with outstanding customer service. The staff went above and beyond to ensure our needs were met and that we had a memorable experience. They even took the time to inform us about the road works in the area, which was greatly appreciated. The location of the hotel was perfect, allowing us easy access to explore the city. Our room, a spacious 1-bedroom apartment, was well-equipped and had stunning views. We were particularly impressed with the size of the apartment, as it comfortably accommodated our group of four. The overall level of customer service we received, alongside the great room size and location, made our stay truly enjoyable.

Although we had a few minor drawbacks, such as a lack of information about parking prior to our arrival and difficulty finding the hotel due to road works, these did not significantly impact our overall experience. Despite these small inconveniences, we highly recommend The Sebel Quay West Auckland.